Inbound Customer Service Rep

  • location: Suwanee, GA
  • type: Temp to Perm
  • salary: $16 - $18 per hour

job description

Inbound Customer Service Rep

Are you looking for the next steps in your career? Take that first one by applying to be a Inbound Customer Service Representative. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience taking 70+ calls within a Call Center environment. Two Shifts Available: 8am-5pm & 10am-7pm Apply today!  

Responsibilities

  • Receive inbound calls up to 70-80 times per day
  • Price Quoting for new and current customers
  • Walkthrough step-by-step Tier-1 Technical issues
  • Collaborate with various departments to resolve customer requests
  • Achieve KPIs daily for best overall customer experience


Skills
  • High-Volume Inbound Calls (3 years of experience is required)
  • Communication
  • Technical Support
  • High-Volume Call Center
  • Call Escalations
Education
  • No Degree Required
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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