Account Manager (CSR)

  • location: Concord, NC
  • type: Temp to Perm
  • salary: $16.50 per hour
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job description

We have an immediate opening for a Customer Service Representative (Account Manager) for a leading manufacturer of vehicle wraps and decals for the Motorsports industry. This position supports both the Fleet and Motorsports division. The ideal candidate will have experience working in a sign shop or similar industry. Experience with ERP (Cyrious, Corebridge, and Business Works) would be a plus. Must be proficient with Microsoft Word, Excel, and Outlook. This position requires communicating with clients on art work changes, scheduling installers, and working with Artist's on art work for quotes/changes in production.

*If you are qualified and interested in this opportunity, please send your resume to brian.sullivan@randstadusa.com with "Account Manager" in the subject line.

Working hours: M - F 8am to 5pm

Skills:
*Communicates with customers by phone or in person about printing requirement and collects production print specifications for printing jobs
*Works with project team to understand and assist with tracking all work, tasks, and project assignments
*Accept / enter new RFQ or orders from Sales or Clients into ERP software as needed
*Pitch ideas, develop strategies and demonstrate problem-solving abilities to address client issues
*Fills out pre-production order specification forms, detailing perimeters of print jobs
*Prepares the preparation of all written quotes and proposals
*Handles phone inquiries for job status, estimates, orders, changes, and complaints
*Coordinate the handling of customer pre-press material and specifications to print job

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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