Service Contracting Specialist needed in Marlborough, MA 01752
Start Date: 5/7/18 - Duration: 12 months; this is a long term temporary position
Shift: 1st shift, 9:00 AM - 5:00 PM
This person would be initiating the service contracts for customers who sign up for maintenance plans for their medical devices.
This position is responsible to provide timely service contract execution and management for medical device sales, accurate pricing set-up; price discrepancy troubleshooting and root cause resolution across all commercial divisions; using Oracle EBS and Salesforce.
Working hours: 1st shift, 9:00 AM ?? 5:00 PM
Candidates who have customer service experience, experience with service/maintenance contracts, extensive knowledge regarding pricing, and can be adaptable to developing skills in reporting and analytics.
- Degree: Bachelor's degree
- 2-4 years' experience with service contracts (process service contract activations)
- Experience working with Oracle or similar system
- Experience working with Salesforce or similar system
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