Customer Service

  • location: Plainville, CT
  • type: Temp to Perm
  • salary: $18 - $20 per hour
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job description

A manufacturing company in Plainville, CT is looking for an enthusiastic experienced Customer Service Representative/Sales Support Representative with a Customer Service manufacturing background. This is a temp to hire opportunity that is paying $18-20/hr depending on experience.
If you would like to apply, please email your resume AND cover letter, explaining why you would be a good fit for this role directly to Crystal.Petroski@randstadusa.com for immediate consideration!



Qualifications and Job Requirements:

Liaison between the sales team, customer and internal departments
Interact with the sales team to insure order accuracy and timely shipment of orders
Handle incoming requests from customers and ensure issues are resolved professionally, promptly, thoroughly and in a timely manner
Track customer invoices including: payment, identify and follow-up on delinquent accounts, notify/update the department manager on problem accounts
Provide back-up support when other team members are out of the office
Generate reports as requested


Required Skills and Experience:

Prior experience working for a Manufacturing company is REQUIRED!
Ability to think outside of the box, offering solutions to save time and increase productivity
Desire to cross-train and advance skill set/knowledge, within the department
Must possess a pleasant, patient and friendly demeanor
Excellent oral and written communication skills
Must be detail oriented with exceptional organizational and prioritization skills
Ability to multi-task within a fast paced environment is essential
Excellent computer/software skills including: Word, Excel and Outlook
Must possess a strong work ethic and team player mentality, willing to back up and support other team members as needed

Working hours: 8:30-4:30, M-F

Skills:
If you would like to apply, please email your resume AND cover letter, explaining why you would be a good fit for this role directly to Crystal.Petroski@randstadusa.com for immediate consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

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