Customer Service Representative

  • location: Springfield, MA
  • type: Temporary
  • salary: $13 per hour
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job description

Research and respond to customer inquiries in a high volume call center for a Fortune 100 Insurance Company.

Responsibilities:
Responsible for taking inbound customer calls to process payments and offer billing solutions for homeowner and auto insurance policies.
Interaction with third party vendors with requests to modify lien holder information.

Working hours: 8 AM - 5 PM

Skills:
- Great problem solving skills and decision making ability
- Ability to learn and apply technical information in a fast-paced, demanding work environment
- Ability to follow policies and procedures; attention to detail
- Excellent customer service skills

Qualifications and 'call to action':
High School Diploma/GED is required.
1 year of Customer Service experience is required.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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