Help Desk Representative

  • location: Austin, TX
  • type: Temp to Perm
  • salary: $11 per hour
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job description

Help Desk/Game Master Support for a Large Gaming Company located in the Austin TX area.
You will provide customer service support via a ticket system and by phone. Game Masters assist with in-game issues as well as administrative, account-related, and billing questions. Game Masters provide the personal touch; a way for Gamers to connect with the company itself. This is a fun and different style or customer service - often times Game Masters will respond to tickets with lore-related jokes or conversation and make each experience as unique and positive as possible.

Responsibilities:
Help desk and customer service support for gaming industry

Working hours: 8 AM - 5 PM

Skills:
Customer Service
Windows Proficient
Typing

Qualifications and 'call to action':
Customer Service and Technical knowledge

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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