This is an entry level position responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
--Receives incoming requests for information and responds to requests by opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries in a timely manner.
--Date stamps all requests and highlights pertinent data to facilitate processing.
--Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
--Maintains confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal.
--Maintain current face sheet for every patient served
--Process admission and discharge records accurately, and in a timely fashion
--Maintain strict confidentiality of all medical records
Working hours: 8 AM - 5 PM
--Must be able to communicate effectively in the English language.
--Effective verbal and written communication skills.
--Effective organizational skills a must
--Ability to read and comprehend simple, healthcare terminology?? A High School Diploma or GED is required.
--Administrative experience in an office setting; previous release of information, medical records, or other related experience in a healthcare environment is preferred.
--Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel
--Ability to understand and become knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards
If you or someone you know is interested in joining a fantastic organization that values its employees and is on the edge of innovation, please fill out an application on our website OR email your resume to Lindsay.Bryant@randstadusa.com.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.