Healthcare Account Support

  • location: Phoenix, AZ
  • type: Temporary
  • salary: $16 - $17 per hour
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job description

Randstad is seeking Healthcare Account Support to join a large health services organization in the northeast Phoenix, AZ area. Please take a look at the qualifications below and if interested please contact me immediately at Hailey.chelton@randstadusa.com

The Healthcare Account Support Consultant serves as a liaison between the Sales team and internal partners. Providing a primary and critical role in the ability to deliver timely and accurate Benefit
Summaries, both internally and externally, that represent a medical plan's benefits and customer cost shares'

Pay: $16-17 Per hour
Hours:This team needs to support offices from the East Coast to the West Coast observing their normal business hours. Will need to determine how best to cover east coast by 9:00 am (Phoenix local time would vary between 6:00 am and 7:00 am) and the west coast as late as 5:00 pm (Phoenix local time would vary between 5:00 pm and 6:00 pm).

Responsibilities:
Analyze renewing plan against current plan in multiple systems to identify and correct any unexpected variances
Validate all Sales Management requested changes have been applied to benefits
Participate in self and peer review in order to identify and correct mistakes
Provide final and error free benefit summaries and related paperwork to Sales to begin case installation Communication
Provide daily acknowledgement on all received requests and ongoing status updates via email

Working hours: 9 PM - 6 PM

Skills:
Bachelor's Degree
- Problem Solving - by utilizing multiple knowledge resources and following process, can self initiate finding solutions to
difficult problems, and looks beyond the obvious and doesn't stop at first answers
- Perseverance - pursues everything with energy, drive and a need to finish, especially in the face of resistance or setbacks
- Dealing with Ambiguity - can effectively cope with change and shift gears comfortably, sometimes needing to set aside a
portion of work while picking up new work and managing multiple efforts concurrently
Desired Skills
- Audit and/or Quality Assurance experience
- Demonstrated knowledge of health insurance or employee benefit experience
Additional Skills
- Microsoft Outlook
- Microsoft Excel

Qualifications:
Customer Focus ??? is dedicated to meeting the expectations and requirements of internal and external customers always
acting with the customer in mind, while continuously maintaining effective relationships that promote the integrity and
trustworthiness of oneself and of the entire team

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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