A University located in midtown Manhattan is seeking a reliable professional to assist prospective undergraduate and graduate students to help them identify the program that matches their needs. This is a full time contract position with the possibility of going perm, and is a great opportunity to gain experience in an educational institution. As the first impression of the University, he right candidate will have an outgoing and friendly demeanor, as well as a passion to help future students and provide the appropriate guidance.
Handles inquiries from prospective students via phone and email
Counsels and advises students and families about educational opportunities, financial assistance, transfer of credit, admissions, university policies and requirements
Maintains communication with prospective students through all stages of the recruitment and admission process
Schedule is Monday-Friday (8:45am-5:30pm) with 2 evening shifts per week (11am-8pm)
Every other Saturday 10am-2pm required (can have Friday off and make up the extra hours during the week if working Saturday)
Working hours: 9 AM - 6 PM
Excellent interpersonal and communication skills
Outbound call or call center experience a plus
Must be able to address inquiries directly and accurately
Friendly and willing to provide excellent service
No previous experience in an educational setting required
Must be able to handle a high volume of phone and email inquiries
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