Customer Service Representative

  • location: New Castle, PA
  • type: Temp to Perm
  • salary: $13 per hour
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job description

Randstad is seeking Customer Service Representatives in the New Castle area to work in a High volume Call Center for a Fortune 100 insurance company.
Responsible for taking inbound calls to process customer payments, answer customer questions & provide billing solutions. Must be dedicated to resolving the customer's inquiries accurately and efficiently, to ensure that the customer is 100% satisfied with our products and services. Prior Customer Service experience in fast paced environment is necessary; Call Center experience preferred; Must possess excellent communication and multi-tasking skills as well as the ability to review, record & organize data while speaking on the phone.

Pay Rate: $13 Per Hour

Monday-Sunday; Hours Vary

Working hours: 8 AM - 9 PM

Skills:
High School diploma or equivalent necessary
2+ Years of Call Center Experience Required
Demonstrated computer and typing skills
Strong Microsoft suite experience (Outlook, Excel etc)
Billing Experience is a Plus
Excellent communication skills






***Will be required to complete a full criminal history background check upon a formal job offer.***
For immediate consideration please send resumes to hailey.chelton@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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