A dermatology group in Long Island City has a patient services representative opportunity for a candidate with at least 1 year of customer service experience. This is a practice with offices throughout New York that is expanding rapidly and looking to grow their team in Long Island City.
Create new medical records for each patient
Obtain all necessary documents for patient files (insurance cards, referrals, demographics)
Knowledge of HIPAA privacy law
Scheduling - including new appointments, cancellations and confirmations
Handle a high volume of calls, emails, and ZocDoc appointments
Learn their EMR system
Working hours: 8 AM - 5 PM
Knowledge of HIPAA privacy laws
Eager to grow and learn in the medical field
Experience in a medical office
At least 1 year of customer service experience
Great phone skills and friendly personality
Open to working weekends
Professional and reliable
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.