Customer Service

  • location: Urbandale, IA
  • type: Temporary
  • salary: $16 per hour
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job description

Selected candidates will be taking inbound calls related to benefit enrollment. Paid training will be provided.

Responsibilities:
Immediate and timely response to telephone orders and inquiries in a prompt, accurate, and courteous manner following standard processes and procedures.
Gathers information from the caller to identify customer's needs and determine appropriate action and effectively communicates appropriate options for resolution.

Working hours: 8 AM - 5 PM

Skills:
HIgh school diploma is required
Previous customer service experience is required
A background check and drug screen will be required
Must have ability to navigate computer systems while taking calls

Qualifications:
Individuals that have worked in a fast paced environment while providing customer service are a good fit for this position.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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