Entry Level Customer Service

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $11.50 per hour
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job description

Randstad Staffing is working with a local Medical Records company in North Phoenix to fill customer service positions. This is a great Temp-To- Hire opportunity.

This position requires a fast paced individual with multitasking skills who will be responsible for the following performance objectives:

Contacting healthcare facilities across the country through telephone

Set small retrieval size on-site appointments for our scan techs to copy paper or electronic medical records

Logging all call transactions into the designated computer software system

Responsibilities:
Complying with HIPPA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patients records

Requesting the facility to provide copies by mail or fax for auditing under Federal Government Rules and Regulations

Working hours: 6 AM - 2:30 PM

Skills:
Demonstrated ability to work in an environment requiring high volume of repetitive tasks; ability to maintain keen attention to detail throughout entire shift.

Basic computer skills including ability to navigate in MS Windows environment (required).

Ability to navigate between windows on computer to complete daily work.

Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.

Qualifications:
High school diploma or equivalent.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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