Call Center Representative Inbound

  • location: Nashville, TN
  • type: Temp to Perm
  • salary: $13.75 per hour
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job description

Our client, located in Nashville, TN currently has an opening for a Call Center Representative!

Candidates will work in an inbound call center setting

Candidates will review, research and resolve inquiries received via telephone or written correspondence regarding provider contracting status and responsibilities, corporate communications, licensure, business structure, reimbursement, credentialing and updates to policies and procedures.

Responsibilities:
Receive inbound telephone calls or paper and electronic claims forms from Members and Providers
Resolve issues for Members, Providers, Brokers and Group Administrators

Working hours: 7 AM - 10 PM

Skills:
Must be well spoken
Customer Service oriented
Ability to multi-task

Qualifications:
Previous experience in a call center setting

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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