Call Center Representative

  • location: Alpharetta, GA
  • type: Temp to Perm
  • salary: $14 - $16 per hour
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job description

RandstadUSA's preferred client is currently seeking several seasoned call center representatives to work in our Customer Care Center in a health care environment. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Responsibilities:
Job Duties include:
??? 2-5 years of experience in position or specialization
??? Handles all calls in a timely manner
??? Problem solving skills and resourcefulness
??? Professional development (including quarterly self-evaluation and development plans)
??? Timely and successful completion of assigned projects
??? Basic knowledge of the healthcare organization, products and/or services
??? Responsible for verification of, and correct documentation relating to internal/external customers request for service
??? Typing speed of 60+ WPM
??? Strong communication/listening skills with a positive "can-do" attitude

Working hours: 8 AM - 8 PM

Skills:
Skills:
-- Current shifts available is 8am-8pm
--Handles all calls in a timely manner
--Successfully completes required training and demonstrates an understanding of training.
--Problem solving skills and resourcefulness

Qualifications:
Education:
--High-school/Associates or equivalent experience if applicable.

Call Center Representatives must be available to work a variety of schedules which include days, mid-days, weekends and holidays.

Qualified and interested candidates should apply to this posting for consideration.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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