West Chester PA - Our Chester County client is currently seeking a full time customer service employee to join their team! The group offers business process outsourcing solutions for companies in the healthcare, property management, retail, utilities, and financial services industries. The right candidate would be responsible for handling incoming calls from patients, medical centers, doctors and insurance companies answering questions regarding invoices and reconciling them or directing the calls to the correct department. The office environment is upbeat and welcoming! Experience with high volume of incoming calls would be a plus! An outgoing and friendly personality is a must!
Answer inbound calls in a call center environment
Process customer payments
Answer customer questions
Resolve billing issues
Working hours: 9 AM - 6 PM
* Call center / customer service experience
* High School diploma or equivalent
* Computer skills
* organizational skills
* conflict resolution
Interested candidates, please apply directly to this posting or email a copy of your resume to Cassidy Spencer at firstname.lastname@example.org
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