Bilingual Customer Service Representative
Randstad has partnered with a large Human Resources company in Folsom, CA! The schedule for this role will be 11:00AM-8:00PM 4 days a during the week and Saturday 8:00AM-5:00PM.
-Responds to customer phone inquiries in a prompt, courteous and concise manner.
-Accesses, reads, and interprets customers and provider data elements within customer???s application.
-Provides callers with an unbiased information to assist customers with application and eligibility requirements.
-Performs accurately all data entry functions to reflect customer activity/transactions.
-Answers customer questions and assists in problem resolution.
-Assists customers in the enrollment process.
-Documents all customer encounters in clear and concise logs
Working hours: 11 AM - 8 PM
-Ability to perform comfortably in a fast-paced, deadline-oriented work environment
-ability to successfully execute many complex tasks simultaneously.
-Fluent in Spanish, Vietnamese, or Cantonese
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.