Bilingual Call Center Representative Inbound

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Bilingual Call Center Representative Inbound

A large financial institution is hiring for multiple call center reps in Chandler, AZ. Please see job description below.

Pay: $15/hr
Start: 7/2
Schedule: Monday-Saturday, must be available between 5 am and 7 pm (Sundays and 1 day during the week off)
Location: Chandler AZ 85286
Duration: Temp to Hire

Job Duties:
- Some data entry is required for this role
- Employees will take about 70 calls per day.
- Employees will assist customers who get a flyer with a credit card offer and call into the department
- Employee answers inbound calls and key in application information
- May also cross-sell or refer products, review data and report trends to management, and project work
- Employees will be utilizing 5 different internal systems
- Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers

Working hours: 5:00 AM - 7:00 PM

Must Haves:
- Bilingual in Spanish and English - Bilingual script review will be required
- At least 6+ months of call center experience
- Good job tenure
- Customer service experience
- Ability to multitask is very important for the success of these roles
- Experience using multiple screens and systems simultaneously

If interested, please send resumes to and take the required Customer Service Assessment. All potential candidates for this position take and pass an online behavioral assessment. I have provided the link to the assessment below, a passing score on this assessment is required for further consideration. Please complete this assessment within the next 24 hours, it is 100 multiple choice questions that are behavioral-based and it should take about 45 minutes to complete.


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