Call Center Representative

  • location: Campbell, CA
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Call Center Representative

Customer Service Representative

Our client is a reputable health care provider for low income and underprivileged individuals and families. They are looking for a call center representative to support them with their immediate growth. This role is a contract opportunity with potential to be taken on permanent. They would like someone who is outgoing, friendly, and can empathize with their patients/individuals. If you feel this is a role you may be a good fit for please review the job information below:

Responsibilities:
Duties and Responsibilities:
??? Answering inbound calls from health care providers to determine the eligibility of claimants in a timely manner
??? Listen and understand customer requests, questions and complaints
??? Opportunities to actively listen and resolve customer issues
??? Accurately input orders and data into their internal system

Working hours: 8 AM - 5 PM

Skills:
Requirements:
--Bilingual in either Spanish or Vietnamese is a plus
--1-2+ years of experience in a customer service/call center environment required
--Experience working with a healthcare provider or medical/doctor's office preferred
--Ability to actively listen and communicate solutions
--Friendly, upbeat and positive attitude
--Ability to multi-task and make quick decisions
--Excellent communication skills both written and verbal
--High school diploma or equivalent
--Must be eligible to work in the United States
--Must be 18 years or older

Qualifications:
Salary/Benefits:
- Temporary to Hire Position
- Monday- Friday 8:00am- 5:00 pm
- $17/hr
- All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.

For immediate consideration please apply TODAY to this career building opportunity. Please submit your resume to Mark Nelson at mark.nelson@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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