Call Center Representative
Customer Service Representative
Our client is a reputable health care provider for low income and underprivileged individuals and families. They are looking for a call center representative to support them with their immediate growth. This role is a contract opportunity with potential to be taken on permanent. They would like someone who is outgoing, friendly, and can empathize with their patients/individuals. If you feel this is a role you may be a good fit for please review the job information below:
Duties and Responsibilities:
??? Answering inbound calls from health care providers to determine the eligibility of claimants in a timely manner
??? Listen and understand customer requests, questions and complaints
??? Opportunities to actively listen and resolve customer issues
??? Accurately input orders and data into their internal system
Working hours: 8 AM - 5 PM
--Bilingual in either Spanish or Vietnamese is a plus
--1-2+ years of experience in a customer service/call center environment required
--Experience working with a healthcare provider or medical/doctor's office preferred
--Ability to actively listen and communicate solutions
--Friendly, upbeat and positive attitude
--Ability to multi-task and make quick decisions
--Excellent communication skills both written and verbal
--High school diploma or equivalent
--Must be eligible to work in the United States
--Must be 18 years or older
- Temporary to Hire Position
- Monday- Friday 8:00am- 5:00 pm
- All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.
For immediate consideration please apply TODAY to this career building opportunity. Please submit your resume to Mark Nelson at firstname.lastname@example.org.
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