Call Center Representative Inbound

  • location: Denison, TX
  • type: Temporary
  • salary: $12 - $13 per hour
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job description

Call Center Representative Inbound

Takes inbound calls in a call center environment and performs outbound calls to existing providers to ensure accurate data is on file in multiple systems.
Handles requests by mail, telephone, or in person regarding insurance claims/policies and provider contracts.
Responds to inquiries from provider and/or others for information and assistance.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.

Responsibilities:
Takes inbound calls in a call center environment and performs outbound calls to existing providers to ensure accurate data is on file in multiple systems.
Handles requests by mail, telephone, or in person regarding insurance claims/policies and provider contracts.
Responds to inquiries from provider and/or others for information and assistance.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.

Working hours: 8 AM - 5 PM

Skills:
Excellent communication skills.
Ability to multitask.

Qualifications:
High School Diploma/GED is required.
1 year of Customer Service experience is required.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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