Customer Service

  • location: Hauppauge, NY
  • type: Temp to Perm
  • salary: $15 - $16 per hour
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job description

Customer Service

Are you looking to join a hardworking, growing team? We are currently hiring for a customer service representative to join the team of one of the leading providers of material handling solutions. If you are looking to join a fast-paced company that provides comprehensive benefits and many opportunities for career growth, please apply! This is a temp to hire position for a large company with several divisions that offers the potential for excellent career development.

Responsibilities:
- Answer high volume inbound calls and provide quality and efficient customer service to all customers
- Provide support to an account manager who is providing a service for a specific customer set
- Communicate with customer, stores, and vendors in regards to service requests
- Maintain and update customer database with current information
- Gather proposal information in order to create estimates
- Track and schedule repairs and follow up on any customer issues

Working hours: 9 AM - 5 PM

Skills:
- Ability to Multi-task between responding to phone calls and emails while conducting data entry into company data base
- Excellent time management skills
- Strong customer orientation and excellent customer service skills
- Team Player

Qualifications:
- Minimum of a high school diploma or equivalent
- Previous employment in the service industry
- 2 to 3 years experience in a customer service role
- Proficient in Microsoft Office and ability to type 35 WPM
- Willing to consent to a drug and background screen

If you are interested in this position, please apply or contact our office at 631-582-2148 to schedule an interview!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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