Operations Processor

  • location: Irvine, CA
  • type: Temporary
  • salary: $14 per hour
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job description

Operations Processor

Randstad is hiring for an Operations Process for a major financial firm in Irvine, CA!

Pay Rate: $14
-Start Date: 5/29
Location: Irvine, CA 92618
Duration: 2 months to end of year
Training: Side by side training for 1-2 weeks
Schedule: M-F: 8-5

Responsibilities:
Duties include:
Processor
3 inbound calls on average mostly outbound from 10 to 20 calls and 10 to 20 emails per day on average (no scripting)
Securing the lean on the title
A lot of phone calls to dealerships, DMV or Customers
A lot of research involved to secure the info needed to complete the title
Knowledge with Microsoft Systems (Outlook and Excel)
Creating letters from templates
Document review
No set metrics - 48 hours response time agreement (Service Level)

Working hours: 8 AM - 5 PM

Skills:
Ideal candidates:
Customer Service Experience including retail
Call Center Experience a plus but not required
Interpersonal skills a plus
Problem solving and being proactive when following up with a customer
Inbound/outbound calls, email and fax experience preferred

Qualifications:
If interested or know anyone who may be, please send updated resume to vivian.dang@randstadusa.com subject "Irvine - Operations Processor"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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