Customer Service Data Entry Specialist

  • location: San Diego, CA
  • type: Temporary
  • salary: $22 per hour
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job description

Customer Service Data Entry Specialist

For immediate consideration please email your resume to Steve.McKenna@Randstadusa.com
This is a great opportunity to work for a Fortune 500 healthcare company that truly values its employees, customers and community.
I am currently looking for a strong candidate for a Data Entry opportunity in San Diego, CA. If you are open to new job opportunities, please reply to this email with your updated resume attached. I'd like to discuss the opportunity in more detail and see if this position would be a good fit for you. If it's NOT a good fit for you, please refer a friend!
The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities.

Responsibilities:
--Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records.
--Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations.
--Performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.
--Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing.
--Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting.
--Resolving payment discrepancies and delinquencies.

Working hours: 9 AM - 5 PM

Skills:
--Minimum of 2 years' experience in accounting, finance or related field preferred.
--Data Entry experience highly preferred. This is not a call center, there are no phones.
--Proficiency in math, data entry, typing, spelling and grammar, for which tests are required.
--Demonstrated ability to work in a team-based environment.
--Successful customer service track record.
--Ability to diagnose, analyze and solve a variety of quantitative and qualitative problems.
--Ability to communicate clearly and professionally.
--Computer experience preferably in a PC windows based environment.
--Willing to learn new tasks and adapt to new business requirements.
--Excellent conflict resolution and decision making capabilities.
--Ability to work productively at multiple tasks.

Qualifications:
--High School or GED.
--Shift Required: Monday ??? Friday 9am to 5:30pm.
--Duration: 7 month contract that could extend further.
--Pay Rate: $22 per hour.

If you feel like you are a match for this position, please reply with your updated resume attached and the best time for a short, 20 minute conversation today. If you don???t feel this job is a good fit for you, but you know of someone else who may have these qualifications, please forward them this email and send me their name and contact number.
As always, time is of the essence! I look forward to hearing from you soon!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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