Patient Account Representative

  • location: Chadds Ford, PA
  • type: Temp to Perm
  • salary: $12 - $13 per hour
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job description

Patient Account Representative

A client of ours in the Chadds Ford area is seeking Patient Registration Specialists. he Specialist is responsible for managing the collection of patient information, providing resources and documentation to both clients and patients as needed, and professionally responding to inquiries and requests.


Collecting all required patient information, including scheduling, preregistration, and insurance verification
Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
Obtaining and accurately entering necessary demographic, clinical, and billing information
Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
Collecting copays and payment information when necessary
Processing required information according to client policies and procedures
Providing professional, compassionate and concierge-like service to patients

Working hours: 7 AM - 4 PM

Required Skills
High School Diploma
1-3 years of experience in a high-volume call center, providing patient access, registration and scheduling services
Exceptional interpersonal, written and oral communication skills
Excellent attention to detail and a commitment to accuracy
Ability to maintain the highest level of confidentiality
MS Office including MS Word and Excel
Ability to adapt to a flexible schedule

Preferred Qualifications

Bachelor's Degree
Working knowledge of Epic, medical records, and predictive dialer technology
Knowledge of medical terminology

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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