Customer Service Representative-Warehouse

  • location: Fontana, CA
  • type: Temp to Perm
  • salary: $13 - $14 per hour
easy apply

job description

Customer Service Representative-Warehouse

Global Distribution Center in Fontana currently seeking a Customer Service Representative with 3PL experience in the cities of Fontana and Rancho Cucamonga to act as a first point of contact with our external customers.

Under minimum supervision, will provide prompt, courteous and effective customer service in processing customer orders. Using either a customer designated computer system or the Weber's system; the CSR will receive inbound orders, process shipments requests in accordance to any specifications and respond to customer inquiries. Support the safety efforts and customer service requirements.

-Monday-Friday
-7am-3:30pm
-$13-$14hr
-TEMP TO HIRE

BENEFITS:

*Medical * Dental * Vision * Basic Life

If you are interested and qualified for this position please apply to the this posting immediately or email your resume to bana.keflom@randstadusa.com !

Responsibilities:
-First point of contact with external customer providing prompt, courteous and efficient customer service.
-Process all customer orders in accordance to customer specifications.
-Process all customer inbound product shipments; enter product into inventory using customer???s computer system or Weber systems.
-Receive and processes all order releases, including systems update and customer notification.
-Assure proper invoicing of accounts through customer activity reports. Furnish shipping and tracking information to customers as required.
-Maintain positive customer relationship by responding to all inquiries and complaints regarding invoices, shipments or inventory counts.
-Act as liaison between the warehouse and customer in the administration of customer accounts. Participate in all customer facility visits.
-Provide clerical support services as required by customer; generating custom reports and responding to specific needs.
-Other duties and responsibilities as assigned by manager.

Working hours: 7 AM - 4 PM

Skills:
-Strong Customer Service background including; ability to manage multiple accounts, daily communication with customers, order processing, and billing.
-Retail Routing Experience Required.
-Microsoft Office experience
-Must be a self-motivated, productive, quick learner.
-Billing/invoicing experience preferred.

Qualifications:
-Required experience with a 3rd Party Logistics provider in a customer service representative role.
-Preferred minimum 1 year of dedicated customer service representative experience.
-Strong Communication skills, ability to prioritize and multi-task.
-High School Diploma or GED required.
-Availability to work overtime as needed
- Must be willing to submit to a drug and background screenings

If you are interested and qualified for this position please apply to the this posting immediately or email your resume to bana.keflom@randstadusa.com !

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Material Handler

  • location: Fontana, CA
  • job type: Temp to Perm
  • salary: $15 per hour
  • date posted: 5/24/2018


    CUSTOMER SERVICE REP

  • location: Fontana, CA
  • job type: Temporary
  • salary: $13 per hour
  • date posted: 6/12/2018