Customer Service

  • location: Farmington, CT
  • type: Permanent
  • salary: $40,000 - $42,000 per year
easy apply

job description

Customer Service

Client in Farmington is looking for a customer servcie rep with manufacturing experience. Direct hire 40k. please email resume to jessica.hughes@randstadusa.com

Enter, maintain, and review sales orders as received from OEM customers and authorized distributors.- Verify price and delivery and maintain files for orders.

- Communicate with customers on new and existing orders and any special requests.- Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.

- Review Open Order Report on a weekly basis.- Monitor open order status to make sure customers are ordering within lead times and we are shipping as promised.

- Process sample requests for customers.

- Coordinate projects involving engineering and value added opportunities.

- Responsible for following prototypes.

- Work with RMA Coordinator for efficient processing of returns and replacement orders.

- Resolve billing and shipping errors.

- Be the key contact for the outside sales force and keep them informed of all activity.- Keep track of projects.

- Help the outside sales force sell our product line and advise them of new opportunities.

- Keep the Customer Service Manager informed of any areas of concern.

- Review forecasts for customers that provide them, and pass information onto the appropriate departments.

- Work with Purchasing and factories to maintain stock and expedite incoming shipments as needed.

- Manage consignment inventory and billing as assigned.

- Use the following software programs while performing the job:- MAC-PAC, Microsoft Excel and Word.---

- Perform all other duties as assigned.- IF INTERESTED AND QUALIFIED PLEASE EMAIL YOUR RESUME TO JESSICA.HUGHES@RANDSTADUSA.COM

Responsibilities:
Client in Farmington is looking for a customer servcie rep with manufacturing experience. Direct hire 40k. please email resume to jessica.hughes@randstadusa.com

Enter, maintain, and review sales orders as received from OEM customers and authorized distributors.?? Verify price and delivery and maintain files for orders.

- Communicate with customers on new and existing orders and any special requests.?? Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.

- Review Open Order Report on a weekly basis.?? Monitor open order status to make sure customers are ordering within lead times and we are shipping as promised.

- Process sample requests for customers.

- Coordinate projects involving engineering and value added opportunities.

- Responsible for following prototypes.

- Work with RMA Coordinator for efficient processing of returns and replacement orders.

- Resolve billing and shipping errors.

- Be the key contact for the outside sales force and keep them informed of all activity.?? Keep track of projects.

- Help the outside sales force sell our product line and advise them of new opportunities.

- Keep the Customer Service Manager informed of any areas of concern.

- Review forecasts for customers that provide them, and pass information onto the appropriate departments.

- Work with Purchasing and factories to maintain stock and expedite incoming shipments as needed.

- Manage consignment inventory and billing as assigned.

- Use the following software programs while performing the job:?? MAC-PAC, Microsoft Excel and Word.??????

- Perform all other duties as assigned.?? IF INTERESTED AND QUALIFIED PLEASE EMAIL YOUR RESUME TO JESSICA.HUGHES@RANDSTADUSA.COM

Working hours: 8 AM - 5 PM

Skills:
IF INTERESTED AND QUALIFIED PLEASE EMAIL YOUR RESUME TO JESSICA.HUGHES@RANDSTADUSA.COM- 40k, direct hire with great benefits for well-established company.
Three plus years of customer service in a manufacturing environment. Bachelors or associates preferred.

Qualifications:
If you have three years of customer service in manfuacturing and are interested in working for a great company as a direct hire, please email your resume to jessica.hughes@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Credit/Collections Clerk

  • location: Farmington, CT
  • job type: Permanent
  • salary: $20 - $24 per hour
  • date posted: 5/25/2018


    Sales Administrator

  • location: Farmington, CT
  • job type: Permanent
  • salary: $50,000 per year
  • date posted: 6/1/2018