Repo Administration Team

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 - $20 per hour
easy apply

job description

Repo Administration Team

5-10% Phones - Calling out to vendors
Manually processing need/request for repossession
Processing for the collections team in regards to handling repos
This team is responsible for the account review to ensure that the account delinquency is eligible to order a repossession
Verifying if the customer is active military or not to qualify (researching among multiple websites and systems)
ATTENTION TO DETAIL - they look at the documents and confirm that it qualifies for a repossession based off criteria that would learn/know - they would assign that to an agent. (THINK UNDERWRITING ALMOST to ensure they have all the docs)
Assigning repossessions
Metrics: Processing up to 35 accounts/day
Stop & Go - may not have all of the information needed to decision the account and will need to come back to the account at a later date, must be able to prioritize
QUALITY - Attention to detail and high risk, there are 2 levels of quality review that are performed, peer review and In-Line quality control, there is a large gap where manual errors can be made and the goal is to have minimal error
TRAINING - No structured training - candidates level of engagement in training is crucial to their success in the role, need to be asking questions and taking notes
PUNCTUALITY & ATTENDANCE - Can not miss or be tardy more then 5 times in a 6 month period - Candidates need to be dependable as the attendance policy is extremely strict

Responsibilities:
5-10% Phones - Calling out to vendors
Manually processing need/request for repossession
Processing for the collections team in regards to handling repos

Working hours: 6 AM - 8 PM

Skills:
Attention to detail
Document processing - High volume
Risk Management and Quality - High Risk and opportunity for manual errors to be made
Computer skills (comfortable working with multiple computer screens and systems at one time)
Analytical mindset - ability to think on your feet
High energy
Sense of urgency (No LA-DE-DA!!)
Fast Learner
Productivity, team player, self-motivated, self-driven. Critical thinking
MUST BE DEPENDABLE
Someone that has worked in a high production and quality environment
Quality and production are highly measured (can feel micromanaged at times)
Loan Processing/Origination
Critical thinking HUGE (Risk Mitigation)
Energetic personality a plus! (Will fit well with the team)
Ability to "Stop and go" - may need to prioritize and go back to a file to complete at any given time

Qualifications:
Document processing - High volume metrics driven

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Repo Processor

  • location: Chandler, AZ
  • job type: Temp to Perm
  • salary: $14 per hour
  • date posted: 5/24/2018

    Document Processor

  • location: Chandler, AZ
  • job type: Temp to Perm
  • salary: $15 per hour
  • date posted: 6/1/2018

    Repo Admin Team

  • location: Chandler, AZ
  • job type: Temp to Perm
  • salary: $15 per hour
  • date posted: 5/30/2018