Customer Service Intermediate level

  • location: Tucson, AZ
  • type: Temp to Perm
  • salary: $12 - $15 per hour
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job description

Customer Service Intermediate level

Are you looking for a new opportunity? Can you take your customer service experience to the next level?
Are you looking for an opportunity to learn a new trade or have an obsession with space and astronomy?
Randstad is looking for people to deliver an optimal customer experience in order to ensure product satisfaction.

Responsibilities:
-Answering customer phone calls, emails, and online chat requests.
-Assist customers with product selection decisions and make recommendations that will enhance their observing experience.
-Process orders.
-Quickly and thoroughly solve problems for customers when orders and experiences don't go 100% as planned.
-Support customers post-sale to ensure their equipment works properly.
-Provide customers with order status updates.
-Work with leadership team to develop initiatives that improve the customer experience.

Working hours: 7 PM - 4 PM

Skills:
-Loyal, hardworking and dedicated
-Good phone skills
-Computer skills
-Must have a positive attitude

Qualifications:
-Knowledge and understanding of telescope equipment and observing techniques.
-Experience with order management systems, Microsoft and Google applications.
-Exhibit good interpersonal skills and a desire to help amateur astronomers improve their observing experiences.
-Demonstrate the ability to stay organized in a fast-paced work environment.
-Display the ability to communicate via email in a professional manner.

If this is you please apply at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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