SUMMARY OF POSITION:
Provide support for Customer Service & Logistics Departments by way of triaging outbound routing needs in timely manner.
Integrity: In all ways embody the company culture, in all things maintain the highest degree of service, dedication, professionalism, and teamwork. Models these behaviors for new hires.
Budget: QC documentation for accuracy to avoid charge backs and invoice errors.
Order Processing Timely processing of routing requests to allow logistics adequate time to pull and prep for shipment. Updating of system information for each process and collaboration with CSR and Logistics Team as needed. QC all documents and information for accuracy to avoid charge backs and invoice errors.
Customer Relations Assist CSR with maintaining customer specific shipping/routing instructions. Build relationship with Routing contacts to understand and optimize communication and trust.
Working hours: 8 AM - 5 PM
Cross training - Cross-train and perform other duties as assigned specifically in 3rd party warehouse order processing
EQUIPMENT USED IN PERFORMING JOB:
Computer - Microsoft Word, Excel, PowerPoint), phones, copier, scanner, etc.
EDUCATION AND JOB KNOWLEDGE:
High School diploma or equivalent, Post High School education is a plus.
Logistics experience preferred.
Well-demonstrated and consistent emotional intelligence
Organization skills and attention to detail.
Possess computer skills (word, excel).
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.