Repo Admin Team

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Repo Admin Team

Location: Chandler AZ 85286
Pay: $15/hr
Hours: 8am-5pm
Start date: 6/4 & 6/11
Duration: 6 months - temp to perm opportunity
Schedule: 8AM to 5PM and 11AM to 8PM

Repo Administration team
- Minimal phone work (5-10%)
- Manually processing need/request for repossession
- Processing for the collections team in regards to handling repos
- This team is responsible for the account review to ensure that the account delinquency is eligible to order a repossession
- Verifying if the customer is active military or not to qualify (researching among multiple websites and systems)
- ATTENTION TO DETAIL - they look at the documents and confirm that it qualifies for a repossession based off criteria that would learn/know - they would assign that to an agent. (THINK UNDERWRITING ALMOST to ensure they have all the docs)
- Assigning repossessions
- Metrics: Processing up to 35 accounts/day
- Stop & go - may not have all of the information needed to decision the account and will need to come back to the account at a later date, must be able to prioritize
- QUALITY - Attention to detail and high risk, there are 2 levels of quality review that are performed, peer review and In-Line quality control, there is a large gap where manual errors can be made and the goal is to have minimal error

Working hours: 8 AM - 5 PM

--Document processing - High volume
--Risk Management and Quality - High Risk and opportunity for manual errors to be made
--Computer skills (comfortable working with multiple computer screens and systems at one time)
--Analytical mindset - ability to think on your feet
--High energy
--Sense of urgency (No LA-DE-DA!!)
--Productivity, team player, self-motivated, self-driven. Critical thinking

If interested or know anyone who might be, please send updated resume to subject "chandler - ops processor"

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