Perform administrative duties under minimal supervision at the highest proficiency level.
Provide direct support to Department Chairperson.
Work is highly complex, non-repetitive and often project oriented.
Ability to problem solve and determine best course of action with little direction.
Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and orientation, and provide backup support for the Supervisor.
May direct workflow and lead others. Mentor other staff.
Work on projects; coordinate work; take initiative using all available resources; follow through on issues when needed; apply knowledge as appropriate with little direction from Supervisor.
Track expense budgets, perform basic bookkeeping tasks and create financial reports.
Track and analyze financial and productivity data; set up databases.
Assist with training and orienting staff as needed.
Provide cross coverage as needed.
Assist with special projects as directed.
Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Expense reporting and corporate credit card reconciliation
Executive Support & Special Projects
Work as a member of the DOS Central Office team to accomplish shared goals
Other duties, as assigned.
Working hours: 8:00 AM - 5:00 PM
Knowledge of practice operations and standards.
Understanding of procedures including filing, copying, scanning, printing, and faxing.
Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise, professionalism, discretion, and political savvy. Organization Skills: Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively, following established protocols, and work within systems.
System Skills: Advanced computer skills. Ability to use all applicable applications at highest competency level.
Analytical Skills: Ability to problem solve and troubleshoot. Ability to analyze information/data and/or a situation and determine best course of action within established guidelines.
Advanced understanding and use of medical terminology.
Advanced comprehension of billing and fiscal information.
Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.
Minimum of a high school diploma or GED.
Work experience required:
Minimum four years medical office or administrative support experience required.
Some additional training in office systems or other post high school education preferred.
Associate??s Degree or higher level education preferred, but not required
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