Commercial Industrial Technical Specialist

  • location: Ashland City, TN
  • type: Temp to Perm
  • salary: $15 - $18 per hour
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job description

Commercial Industrial Technical Specialist

The primary function of a technical specialist is troubleshooting commercial & industrial water heaters and related products. We are currently seeking a Water Heater, Boiler, HVAC, Plumbing, or Electrical Professional. Maintenance Avionics, Auto Mechanics and other trade professionals have been successful in the position.

The technical support group provides assistance to service technicians o commercial, industrial, speciality residential water heaters and related products and provides backup for all residential water heating products.

Responsibilities:
- Provides technical assistance and handles a variety of products related questions from plumbers, service technicians, homeowners and others over the phone and/ or electronically.
- Paid training is provided

- Troubleshoots electric & gas water heaters & related products

- Assists with referrals to service professionals

- Processes part orders

- Communicate effectively with customers while customers while maintaining a professional image.

-Other tasks as assigned

Working hours: 11 AM - 7 PM

Skills:
- One of the following 3 options; (1) 6 to 8 years full time employment as a service technician, plumber, or in another skilled trade (field experience working on commercial HVAC equipment or commercial water heaters and boilers preferred). We welcome resumes from electricians, avionics professionals, and mechanics in addition to HVAC professionals. (2) an Associate's degree from an accredited college, university or trade school with minimum four years of full time employment as listed above; (3) Bachelors degree with proven mechanical aptitude/ understanding.

- Highly desirable; Fimiliarity with National Fuel Gas Code, National Electrical Codes, National Building Codes, and ASME standards. Understanding design, function, installation, operation and repair of gas water heaters and boilers. Plumbing is helpful.

Qualifications:
- Customer service focused team player that exercises good judgement in evaluating situations and making quick decisions for the best interest of all parties.

- Good typing skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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