Collections

  • location: Fort Lauderdale, FL
  • type: Permanent
  • salary: $14 - $16 per year
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job description

Collections

Collection calls and/or correspondence in a fast paced goal oriented collections department
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Responsibilities:
Providing a high level of customer service
Corresponding in a fast paced environment
Maintaining & Monitoring accounts assigned
Consistently hitting metrics provided (reducing delinquency, recovery, state and federal compliance)
Building and maintaining relationships

Working hours: 9:00 AM - 6:00 PM

Skills:
Must have 5 + years of experience in consumer collections
Must have a strong phone presence
Must have the ability to work independently

Qualifications:
Must have 5 + years of experience in consumer collections
Must have a strong phone presence
Must have the ability to work independently

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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