Customer Service Representative
Are you looking for an opportunity to start your career and gain experience in an office environment? We're looking for recent high school or college graduates, or candidates that have up to 3 years of work experience. This opportunity is a temp to hire information management position where employees are responsible for researching information to get the most up-to-date information for companies in the healthcare industry. Once the information is found, you'll be calling contacts to ensure it's correct before adding it to the database.
If you believe you meet the requirements and qualifications, please email your updated resume to Catie Pierce at firstname.lastname@example.org. Due to the volume of resumes we receive, we may not be able to respond to each application. A recruiter will be in touch if they'd like to learn more about your experience for this position or similar opportunities.
Location: Fort Washington, PA
Hours: Full time, 1st shift, Monday-Friday
Perks: Great team, modern office, cafeteria on site
Basic overview: Inbound and outbound calls, data entry, online research
- Receiving files that need updated data and utilizing the resources the company provides in addition to the internet to find correct information
- Making outbound calls to companies in the healthcare industries such as hospitals, clinics, and doctor???s offices to ensure information is correct
- Adding updated information into the system and saving them properly
- Completing a minimum of 10 file updates per week depending on the scope of information needed
Working hours: 8 AM - 5 PM
- Proficient with MS Office
- Data Entry
- Data Credentialing
- Proficient in MS Office and CRM software is required
- Ability to type 55wpm accurately
- Attention to detail
- Ability to prioritize and follow directions
- Excellent communication skill sets (oral and written)
- If you are not comfortable contacting professionals on the phone, this is not the opportunity for you
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.