Document Processor

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $15 per hour
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job description

Document Processor

Randstad is hiring an Operations Processor for a major financial firm in Chandler, AZ!

Location: Chandler AZ 85286
Pay: $15/hr
Hours: 8am-5pm
Start date: 6/4 & 6/11
Duration: 6 months - temp to perm opportunity Schedule: 8AM to 5PM and 11AM to 8PM

Responsibilities:
Repo Administration team
??? Minimal phone work (5-10% calls to vendors)
??? Manually processing need/request for repossession
??? Processing for the collections team in regards to handling repos
??? This team is responsible for the account review to ensure that the account delinquency is eligible to order a repossession
??? Verifying if the customer is active military or not to qualify (researching among multiple websites and systems)
??? ATTENTION TO DETAIL - they look at the documents and confirm that it qualifies for a repossession based off criteria that would learn/know - they would assign that to an agent. (THINK UNDERWRITING ALMOST to ensure they have all the docs)
??? Assigning repossessions
??? Metrics: Processing up to 35 accounts/day
??? Stop & go - may not have all of the information needed to decision the account and will need to come back to the account at a later date, must be able to prioritize
??? QUALITY - Attention to detail and high risk, there are 2 levels of quality review that are performed, peer review and In-Line quality control, there is a large gap where manual errors can be made and the goal is to have minimal error

Working hours: 8 AM - 5 PM

Skills:
MANAGER IS SEEKING:
- Document processing - High volume
- Risk Management and Quality - High Risk and opportunity for manual errors to be mad
- Computer skills (comfortable working with multiple computer screens and systems at one time)
- Analytical mindset - ability to think on your feet
- High energy- Sense of urgency (No LA-DE-DA!!)
- Fast Learner, ATTENTION TO DETAIL
- Productivity, team player, self-motivated, self-driven. Critical thinking
- MUST BE DEPENDABLE

Someone that has worked in a high production and quality environment
Quality and production are highly measured (can feel micromanaged at times)
Loan Processing/Origination
Critical thinking HUGE (Risk Mitigation)
Energetic personality a plus! (Will fit well with the team)
Ability to "Stop and go" - may need to prioritize and go back to a file to complete at any given time

Qualifications:
If interested or know of anyone who may be, please send updated resume to vivian.dang@randstadusa.com subject "chandler- ops processor"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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