Call Center Representative Inbound
NOW HIRING: Call Center Agent - $11/hour - Solon, OH 44139
In this role, you will provide hospitality expertise to customers from across the globe and be a part of their travel journey through reservations services, support, and customer care requests for hospitality company, Marriott located in Solon, OH. You will assist customers by answering questions about property facilities, services, and room accommodations. Customers may contact you with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests, changes, and cancellations.
If you would like to be considered please apply directly to this job posting.
*YOU MUST ATTACH YOUR RESUME TO BE CONSIDERED*
*$150 bonus upon completion of training, and another $150 bonus upon completion of assignment or conversion*
Shifts: 8 hour shifts will fall between the hours of M-F 6am-1am EST, S-S 6am-12am EST
*Your shift will be assigned during training, and will be the same each day moving forward. We do ask for the flexibility to work all shifts as we cannot guarantee a specific shift, however we will take your preference into consideration.*
- Weekly Pay
- Health, Dental, Vision, Short Term Disability, and Life Insurance coverages available
- Opportunity for 2 separate bonuses of $150 each!
- Thorough training and quality support team
Working hours: 6:00 AM - 12:00 AM
Our Ideal Candidate:
Has the ability to be flexible, adaptable and dependable in an ever changing, fast paced environment.
Is a self-starter with excellent communication skills (verbal and written)
Has the ability to receive constructive feedback, then immediately and consistently apply it
Has proficient computer skills
Has the flexibility to work specified shift and extended hours as necessary.
Has some customer service or sales experience
Must be 18 years old
Must have a High School Diploma or GED
Must be available to work any 8 hour shift between the hours of M-F 6am-1am EST, S-S 6am-12am EST
Must be willing to complete the terms of your assignment
Must be able to provide documented proof of your legal right to work in the United States
Must pass background check and drug test
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