Service Center Representative

  • location: Alameda, CA
  • type: Temporary
  • salary: $18 - $22 per hour
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job description

Service Center Representative

Please email resumes to danieke.bingham@randstadusa.com for immediate consideration

Duration: 6 Month Contract
Location: Alameda, CA
Shift: M-F (shifts will be between 7 am - 6 pm)

Responsibilities:
--Will Process pay, benefits (including retirement) leaves of absences, disability and worker's compensation
--Responds professionally with accuracy and in a timely manner to new hire changes, employee requests for information and changes
--Responds to escalated employee calls and inquiries referred by HR Representatives and other HR Service Center employees
--May handle incoming employee calls as needed

Working hours: 7:00 AM - 6:00 PM

Skills:
--Strong customer orientation
--Demonstrated ability to type at least 45 words or keystrokes per minute while interacting with customers on the telephone

Qualifications:
--High school diploma or equivalent required. Bachelor's degree or some college level course-work preferred
--Advanced reading skills and basic math skills required
--Strong customer orientation
--Demonstrated ability to type at least 45 words or keystrokes per minute while interacting with customers on the telephone
--Proficiency in Lotus Notes or MS Outlook, Microsoft Word, Excel and PowerPoint preferred

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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