Customer Service Entry Level
A leading multinational car rental company is in search of a 7 customer service representative for their different locations from San Jose to Palo Alto. As a customer service representative, you will share your product knowledge, assess customer needs and qualify each customer using our company rental requirement guidelines.
??? Greeting customers in a professional, friendly and timely manner.
??? Answering inbound calls.
??? Listen and understand customer requests, questions and complaints and assist them accordingly.
??? Opportunities to persuasively provide optional services, vehicle upgrades and other products.
??? Opportunities to actively listen and resolve customer issues.
??? Accurately input orders and data into the system.
Working hours: 8:00 AM - 5:00 PM
--1 year of experience in a customer service, preferably in retail.
--Strong ability to actively listen and communicate solutions.
--Friendly, upbeat and positive attitude.
--Ability to multi-task, work in a fast paced environment and make quick decisions.
--Excellent communication skills both written and verbal.
--High school diploma or equivalent.
--Must be eligible to work in the United States.
--Must have a drivers license and a clean driving record
--Must be willing to submit to a drug and background check
--Must be 20 years or older.
??? Temporary from 1-3 months
??? Full time position: 40hrs a week, 8am-5:00pm Mon-Fri
??? Base pay: $16/hr.
??? All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.
For immediate consideration submit your resume to Mark Nelson at Mark.Nelson@Randstadusa.com
We look forward to speaking with you further!
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