Entry Level Customer Service Representative

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $11.50 per hour
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job description

Entry Level Customer Service Representative

This position requires a fast paced individual with multitasking skills who will be responsible for the following performance objectives:

Contacting healthcare facilities across the country through telephone

Set small retrieval size on-site appointments for our scan techs to copy paper or electronic medical records

Complying with HIPPA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient-s records

Requesting the facility to provide copies by mail or fax for auditing under Federal Government Rules and Regulations

Logging all call transactions into the designated computer software system

Responsibilities:
QUALIFICATION REQUIREMENTS:

Skills, Knowledge, Abilities:

Less than 1 year experience on phone and/or customer service

Extremely Detailed Oriented

Ability to Provide Information Accurately

Working hours: 6:00 AM - 2:00 PM

Skills:
Must be able to make outbound calls

Qualifications:
Must be able to work 6am-230pm M-F

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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