Customer Service Intermediate level
Our client, a well- established tech company in Santa Clara, is looking for a detail-oriented and team player Inside Sales Support for their location. They would like someone who is highly customer service focused with a high attention to detail/service requests.
Duties and Responsibilities:
?? Provide a high level of customer service for active clients which includes providing pricing information, delivery schedules, and entering order information into company ERP System.
?? Coordinate a high volume of quoting information for sales representatives within the organization.
?? Enter, track, process, and create quotes.
?? Build/maintain active relationships with internal departments and vendor management.
?? Set up and provide customer support during entire production phase of product requests such as managing demo units.
?? Quote/estimate pricing based on product requirements/difficulty.
?? Actively seek information on customized products to support with basic technical issues.
?? Proactively follow through on customer requests for information.
Working hours: 8:00 AM - 5:00 PM
--Bachelor's Degree preferred
--1-2 years in sales support role preferred
--Experience with known ERP system preferred (For Example; SAP, Oracle, MAS 90, Great Plains, etc.)
- Contract to hire opportunity. Potential permanent opportunity.
- Monday - Friday 7:00am ?? 4:00pm or 9:00am - 6:00pm or 6:30am - 3:30pm.
- $25-$30/hr based on experience.
- All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.
Play a vital role where effort is rewarded and please apply TODAY. Please submit your resume to Lisa Ha at Lisa.Ha@randstadusa.com.
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