Customer Service Intermediate level

  • location: Santa Clara, CA
  • type: Temp to Perm
  • salary: $25 - $30 per hour
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job description

Customer Service Intermediate level

Our client, a well- established tech company in Santa Clara, is looking for a detail-oriented and team player Inside Sales Support for their location. They would like someone who is highly customer service focused with a high attention to detail/service requests.

Responsibilities:
Duties and Responsibilities:
?? Provide a high level of customer service for active clients which includes providing pricing information, delivery schedules, and entering order information into company ERP System.
?? Coordinate a high volume of quoting information for sales representatives within the organization.
?? Enter, track, process, and create quotes.
?? Build/maintain active relationships with internal departments and vendor management.
?? Set up and provide customer support during entire production phase of product requests such as managing demo units.
?? Quote/estimate pricing based on product requirements/difficulty.
?? Actively seek information on customized products to support with basic technical issues.
?? Proactively follow through on customer requests for information.

Working hours: 8:00 AM - 5:00 PM

Skills:
Requirements:
--Bachelor's Degree preferred
--1-2 years in sales support role preferred
--Experience with known ERP system preferred (For Example; SAP, Oracle, MAS 90, Great Plains, etc.)

Qualifications:
Salary/Benefits:
- Contract to hire opportunity. Potential permanent opportunity.
- Monday - Friday 7:00am ?? 4:00pm or 9:00am - 6:00pm or 6:30am - 3:30pm.
- $25-$30/hr based on experience.
- All candidates are eligible for benefits including but not limited to: Medical PPO, Dental, Vision, and 401K.

Play a vital role where effort is rewarded and please apply TODAY. Please submit your resume to Lisa Ha at Lisa.Ha@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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