Call Center Representative Outbound

  • location: Chandler, AZ
  • type: Temp to Perm
  • salary: $14 - $15 per hour
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job description

Call Center Representative Outbound

Now hiring Customer Service Representatives for a large financial services company in Chandler

Pay: $14-$15
Location: Chandler; zip code 85286
Working Hours: 6am-3pm, 7am-4pm or 8am-5pm (Fridays are 7am-4pm for everyone)
Duration: 6 months temporary assignment with a potential to go perm

Job Responsibilities:
??? HIGH VOLUME Inbound call center environment. (30 calls on average)
??? Handling calls from individuals whose vehicle was repossessed and are calling about next steps to get their vehicle back.
??? Employee provides the steps needed in order to get the car back. These steps can include providing payment instructions, read disclosures, quotes, what they need to do at the DMV, etc.
??? Individuals must have attention to detail as they will be reviewing files and will need to be aware of state laws and guidelines
??? After the individual has completed the items requested, they will call back in and the employee will assist with title being reinstated.

Working hours: 7:00 AM - 4:00 PM

--High school diploma, GED, or equivalent certification

??? Customer Service/call center experience required
??? Conflict resolution experience
??? Ability to perform comfortably in a fast-paced, deadline-oriented work environment
??? Ability to solve problems and analyze complex situations under pressure
??? Must be able to work independently and have critical thinking skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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