Inbound Call Center Agents

  • location: Alpharetta, GA
  • type: Temp to Perm
  • salary: $13 - $13.50 per hour
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job description

Inbound Call Center Agents

World's leading beverage company is NOW HIRING inbound customer service representatives in a heavy volume call center. Agents in this role are responsible for verifying and updating customer information, transferring calls, dispatching technicians, placing and expediting orders, completing light technical troubleshooting. Prospective candidates need to be available 7 days a week 7am-8pm.

This position pays $13-$13.50/hr, and is an 18-month temporary position with excellent opportunity for permanent placement and advancement.

Very little time off is available in a call center environment. All qualified candidates must submit to and pass background check and drug screen.

Working hours: 8:00 AM - 8:00 PM

Minimum typing requirement of 32wpm
Simultaneously navigate multiple PC screens and systems
Passionate about helping others
Speak in a pleasant tone
Effectively prioritize work time to ensure productivity standards are achieved
Make customers feel valued and appreciated
Bilingual customer service candidates, a plus
Experience in call centers, not required but a plus

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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