Call Center

  • location: Norwood, MA
  • type: Temp to Perm
  • salary: $17.25 per hour
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job description

Call Center

We are currently hiring for Customer Service Representatives at our client in Norwood! We are hiring candidates with all customer service experience, great communication skills and high energy to work in their fast-paced inbound call center!

These positions are 6 month temporary with opportunity for extension and/or permanent placement!

Pay Rate: $17.25/hr

Hours: Monday-Friday, shifts available from 8AM-10PM (8/hr shifts plus lunch)

Training: Monday-Friday, 8AM-5PM

Responsibilities:
Job Responsibilities:
-Processing complex transactions online through inbound calls
-Thoroughly documents all conversations
-Researching and resolving routine to moderate problems
-Consistently meets set quality and performance metrics
-Works with other departments to resolve customer requests

Working hours: 8:00 AM - 5:00 PM

Skills:
- Positive attitude, people person
- Great attendance and work ethic
- Sound analytical skills
- Effective written and verbal communication abilities
- Basic understanding of MS Office and computer proficiency required

Qualifications:
Qualifications:
- HS Diploma or equivalent
- all Customer Service experience will be reviewed

Please apply by emailing your updated Word resume to courtney.mercier@randstadusa.com for next steps.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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