Customer Support Services Provider

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $20 per hour
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job description

Customer Support Services Provider

A community support agency with the State of Arizona is looking for experienced Support Services Providers with a knowledge of American Sign Language to serve as the eyes and ears of individuals who are Deaf-Blind and/or Combined Vision and Hearing Loss by providing support that promotes independence. The Support Services Provider relays visual and environmental information to their customer as well as providing sighted guide support. This position is a long-term temporary role for up to 2 years. It is based in the Phoenix Metro area, working part-time for 20 hours/week from 6:00am to 12:00pm, with a Pay rate up to $20.00/hour.

Responsibilities:
-Facilitates environmental and visual communication access between consumers who are Deaf-Blind and/or Combined Vision and Hearing Loss and the community.
-Provides communication, and other supports to consumers conducting errands, participating in community events, and other consumers directed activities.
-Keeps appropriate Agency staff informed of changes and important information in the lives of clients served.
-Supports the independence of individuals who are Deaf-Blind and/or Combined Vision and Hearing Loss in the community by relaying information about the environment and providing communication access at all times.
-Completes all required trainings

Working hours: 6:00 AM - 12:00 PM

Skills:
High School / GED
At least 18 years of age
Basic computer and typing skills
Ability to communicate effectively with Deaf-Blind and/or Combined Vision and Hearing Loss consumer
Ability to travel independently
Arizona Level One Fingerprint Clearance Card
Pass background screening and/or drug screening
Ability to communicate in American Sign Language (ASL)
Ability to use communication systems preferred by individuals who are Deaf-Blind and/or Combined Vision and Hearing Loss (i.e., Tactile, Spoken English, large print, and/or Braille)

Qualifications:
Manager is looking for someone with previous experience working with blind and/or deaf or hard of hearing individuals. Candidates must already have or be willing to obtain a Level 1 Fingerprint Clearance Card.

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