Customer Service Representative

  • location: Harleysville, PA
  • type: Temporary
  • salary: $18 - $22 per hour
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job description

Customer Service Representative

Our client in Harleysville, PA has an immediate opening for a direct hire customer service associate. The right candidate will be responsible for answering incoming calls from customers placing orders or following up on placed orders or to inquire about products and services that are being offered. This is a full time position paying up to $18-$20 per hour depending on experience. For serious inquiries please apply directly to this posting.

Responsibilities:
RESPONSIBILITIES:

- Communicate with customers via phone and e-mail regarding data file needs
- Produce and communicate sign-offs to customer
- Represent the customer, solving problems as they arise and gathering info as needed
- Take job specifications from sales rep or customer; review with planner
- Review billing to ensure charges are appropriate
- Answer incoming calls
- Place outbound calls and emails to existing customers
- Manage logistical relations between sales and warehouse
- Enter purchase orders
- Follow up on vendor invoices
- Administrative tasks as needed

Working hours: 8:00 AM - 5:00 PM

Skills:
QUALIFICATIONS:
- 1 - 2 years of Customer Service experience
- Experience with vendor communications
- Experience entering purchase orders
- Ability to multi-task
- Extremely professional and friendly
- Excellent communication skills
- Background in manufacturing and logistics preferred

Qualifications:
Qualified applicants please reply directly to this ad and send your resume in a WORD document to brittany.robinson@randstadusa.com

Your information will be reviewed by a recruiter; however, due to the large volume of resumes we receive, we are not able to respond directly to all applicants. Your resume submission is confidential and your materials will not be presented to a client without your specific consent. For a complete listing of our job openings, please visit us at www.randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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