Patient Account Collections
Randstad is seeking a bilingual preferred and highly motivated individuals to join a local medical agency as an Patient Account Collections Representative for their high volume outbound center.
Through ongoing database maintenance, the Patient Account Representative Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.
. Under general supervision, identify and resolve routine outstanding claims.
. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Assist in the resolution of outstanding payments from past due accounts.
. Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
. Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
. May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
. May mentor other staff as applicable.
. Assist with various projects as assigned by direct supervisor.
. Other duties as assigned.
Working hours: 8:00 AM - 5:00 PM
. General computer skills with working knowledge of word processing, spreadsheet, and email applications. Detail oriented with good analytical and organizational skills.
. Good interpersonal skills with the ability to work cohesively within a team environment.
. Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Bilingual highly preferred
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.