Medical Accounts Receivable Specialist
An organization in the healthcare industry needs a Accounts Receivable Specialist to join their team. They are looking for a professional who either has experience doing accounts receivable in a medical/healthcare setting. They offer in-house training, but are looking for an A/R professional who can jump in with both feet from day one. The successful individual will be committed to providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control.
The company is one that fosters an open door policy with all levels of management all the way up the chain of command. The leadership of the office is open to changes that will positively impact the company and care about their employees. In addition to offering great leadership, they also host monthly/quarterly employee luncheons and celebrate employee birthdays each month!
This position reports to the Manager who is very laid back in his management approach. He cares about his employees and it is reflective in the open door policy he has. He challenges his employees on a daily basis for the purpose of expanding their skills through effectively asking questions.
--Post all payments, by line-item, received for physician??s professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability.
--Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual.
--File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference.
-- Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. ?? --Follow-up on all outstanding insurance claims in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability.
--Follow-up on all outstanding patient account balances in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports.
--Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.
--Process refunds to insurance companies and patients in accordance with practice protocol. --Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting.
Working hours: 8:00 AM - 5:00 PM
--Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format.
--Maintain an organized, efficient and professional work environment.
--Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance.
--Requires ability to establish/maintain cooperative working relationships with staff and providers.
--Requires a minimum of 3 years of accounts receivable experience preferably in a healthcare setting.
--Knowledge of accounts receivable
--Knowledge of regulatory standards and compliance requirements
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