Are you interested in joining a hardworking, growing team? We are looking for a multi-dynamic individual to join a team of highly motivated people. This customer service roll goes beyond answering phone calls and is extremely engaging and beneficial. This candidate can provide a high-level of service to clients and efficiently multi-task.
-Frequently answer phone calls and emails accurately and courteously
-Communicate with customers, stores, and vendors regularly
-Assist with order verification, damaged/lost package claims and reshipment's
-Resolve customer service claims promptly and effectively
-Process and track orders
Working hours: 8:00 AM - 5:00 PM
-Strong conflict resolution skills
-Must be able to read, write, and speak the English language (bi-lingual is a plus)
-Ability to answer customer calls and emails in a professional and courteous manner
-High School Diploma or equivalent required
-Must have experience in customer service
-Ability to work in fast paced environment
-Strong sense of urgency and ability to multitask
-Must have strong computer skills
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.