Customer Service

  • location: Westborough, MA
  • type: Temp to Perm
  • salary: $16 - $17 per hour
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job description

Customer Service

Our client in Westborough, MA is hiring for a Customer Service Representative! This is a temporary-to-hire position paying $16-17/hr. This opportunity is full time, Monday-Friday 8:30am-5:30pm.

The primary responsibility of this position is to enter customer orders as well as handle customer calls and requests in an appropriate and timely manner.

Responsibilities:
KEY ACCOUNTABILITIES:
- Enter orders based on faxes, emails and telephone calls
- Provide written and verbal quotes to customers
- Respond to customer requests for information and documents
- Direct phone calls as needed (main line, etc.)
- Resolve customer issues
- Skills required:
- Strong attention to detail;
- Ability to work well with others and as an individual
- Excellent written and verbal skills
- Ability to multi-task and meet deadlines
- Problem-solving skills

Working hours: 8:30 AM - 5:30 PM

Skills:
JOB QUALIFICATIONS:
- Minimum relevant experience guidelines: 2 years or a B.S. degree
- One to three years related experience and/or training in the field.
- Excellent computer skills
- Good written and verbal communication skills
- Accounting knowledge helpful

Qualifications:
We are looking for candidates who are ready to take on a thorough training with a great team. This is an excellent company looking to bring on the best of the best!

Please apply to this posting with your resume for immediate consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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