Customer Service

  • location: Buffalo, NY
  • type: Temp to Perm
  • salary: $12 - $13 per hour
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job description

Customer Service

Are you enthusiastic? Customer service / reception person needed for a small communications company located in Cheektowaga, NY. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support with management of incoming phone calls.Major Responsibilities would include all aspects of customer service and phone support. Organizational skills very important as it is a busy multi-task environment Ability to communicate well and work as a team. Data entry experience, ability to be proactive and communicate well with customers via phone and email. Proficient in using a Windows computer.

Responsibilities:
Must possess the ability to maintain a positive attitude while providing exceptional customer service and support with management of incoming phone calls.
Major Responsibilities would include all aspects of customer service and phone support.

Working hours: 8:00 AM - 5:00 PM

Skills:
Aptitude for learning technical skills

Organization skills very important as it is a busy multi-task environment

Must be a self motivate and proactive worker

Strong communicator and listener

Ability to write and communicate to customer via email

Proficient in using a Windows computer

Qualifications:
Comfortable with managing incoming phone calls
Phone support and customer service skills.
Organizational skills
Communications skills
Data entry experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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